Privacy Policy

.Effective Date: September 8, 2026

Legacy Bath & Shower Systems LLC (“Legacy Bath & Shower Systems,” “Legacy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request information, or communicate with us.

Privacy and Information Sharing

Legacy Bath & Shower Systems LLC respects your privacy and is committed to protecting your personal information. We collect and use personal information only as reasonably necessary to provide our services, communicate with customers and prospective customers, schedule appointments, provide estimates, coordinate projects, process transactions, and operate our business.

Legacy Bath & Shower Systems LLC does not sell personal information. Personal information will not be shared, sold, or conveyed to third parties for their marketing or promotional purposes.

SMS opt-in data will not be shared with any third party or affiliate for marketing or promotional purposes.

SMS opt-in data will not be sold, rented, or disclosed to any third party or affiliate for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

SMS opt-in information and text messaging originator opt-in data are used only to provide communications requested by the customer, including appointment confirmations, appointment reminders, consultation and estimate follow-ups, project updates, installation updates, material delivery notifications, scheduling communications, and other service-related communications.

We may share personal information with service providers only when necessary to operate our business or provide requested services. Such providers may include payment processors, website and hosting providers, scheduling systems, customer communication platforms, and other vendors that assist us in providing our services. SMS opt-in data and SMS consent information are excluded from information shared with third parties for marketing or promotional purposes.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

  • Your name

  • Mailing or property address

  • Email address

  • Telephone number

  • Information about your bathroom or shower project

  • Information you voluntarily provide through a quote, consultation, or contact form

  • Communications you have with us by telephone, email, text message, or other methods

  • Information about your use of our website, including certain technical information collected through cookies and similar technologies

We only ask you to provide information that is reasonably necessary to respond to your inquiry or provide our services.

2. Information Collected Through Our Website

When you visit our website, certain information may be automatically collected by our website hosting and technology providers.

This may include:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website or webpage

  • Certain interactions with the website

Some of this information may be collected through cookies or similar technologies used by Squarespace and other website services.

We may use this information to operate, maintain, secure, and improve our website.

3. How We Use Your Information

We may use information we collect to:

  • Respond to requests for information

  • Contact you regarding a requested estimate or consultation

  • Schedule or coordinate appointments

  • Understand your bathroom or shower project needs

  • Provide estimates and proposals

  • Provide and manage our services

  • Communicate with you regarding an existing or potential project

  • Send appointment confirmations and reminders

  • Send project and installation updates

  • Send material delivery and scheduling notifications

  • Respond to customer service requests

  • Maintain business and customer records

  • Protect our website, systems, and business

  • Comply with applicable legal obligations

  • Improve our website and customer experience

We do not use information submitted through our quote or contact forms for purposes unrelated to your inquiry unless permitted by law or you have otherwise provided appropriate consent.

4. Telephone Calls and Text Messages

If you provide a telephone number, we may use it to contact you regarding your inquiry, estimate, consultation, appointment, project, installation, material delivery, or other communication you have requested.

Providing your telephone number does not automatically constitute consent to receive unrelated promotional text messages.

Where SMS consent is requested through our website, customers may voluntarily opt in by checking the SMS consent checkbox before submitting the form.

SMS messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Consultation and estimate follow-ups

  • Project updates

  • Installation updates

  • Material delivery notifications

  • Scheduling communications

  • Other service-related communications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

5. How We Share Information

We do not sell personal information.

We may share personal information when reasonably necessary to operate our business or provide requested services, including with:

  • Website hosting and technology providers

  • Service providers that help us operate our business

  • Contractors or project personnel when necessary to perform requested services

  • Professional advisors, such as attorneys, accountants, or insurers

  • Government authorities when required by law

  • A successor or purchaser in connection with a business transaction

We expect service providers who receive personal information on our behalf to use that information only for legitimate business purposes.

The categories of information described above do not include SMS opt-in data, mobile information, text messaging originator opt-in data, or SMS consent information. SMS opt-in data, mobile information, text messaging originator opt-in data, and SMS consent information will not be shared with any third party or affiliate for marketing or promotional purposes.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files or pieces of information stored on your device that can help websites function properly, remember preferences, and understand website activity.

Squarespace uses certain necessary cookies to operate websites. Depending on the configuration of our website, analytics or performance cookies may also be used.

We may change or add website technologies in the future, including analytics, advertising, scheduling, maps, social media integrations, or other services. If we do so, we may update this Privacy Policy and our cookie settings accordingly.

Our website may provide a cookie banner or other privacy controls where applicable.

7. Third-Party Services

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites.

If we use third-party services such as website hosting, analytics, appointment scheduling, maps, payment processing, or other business tools, those services may process information in accordance with their own privacy policies.

8. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements.

The length of time we retain information may vary depending on the type of information and the reason it was collected.

10. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of personal information

  • Request a copy of certain personal information

  • Opt out of certain uses or disclosures of personal information where applicable

  • Exercise other privacy rights provided by applicable law

You may submit a privacy request using the contact information provided below.

We may need to verify your identity before completing certain requests in order to protect your information.

11. Colorado Privacy Rights

Colorado residents may have additional rights under the Colorado Privacy Act and other applicable Colorado law.

Depending on whether and how applicable law applies to Legacy Bath & Shower Systems LLC, these rights may include rights to access, correct, delete, or obtain a portable copy of personal data, as well as rights to opt out of certain processing activities.

Colorado also recognizes Global Privacy Control (GPC) as a universal opt-out mechanism for applicable businesses.

If you have a privacy request, please contact us using the information below.

12. Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the effective date at the top of this policy.

14. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact:

Legacy Bath & Shower Systems LLC

Email: sales@legacybathsystems.com

PO BOX 876
Trinidad, Colorado 81082
United States

We will make reasonable efforts to respond to privacy requests in accordance with applicable law.